Prebet Privacy Policy — User Information Protection
This policy explains how prebet collects, uses, stores, and protects the personal information of Malaysian users who register or use our platform. Please read it carefully to understand your privacy rights.
Effective date: 1 January 2026. This policy may be updated from time to time without prior notice.
Information We Collect
During registration, we collect your username, email address, phone number, and information required for identity verification. This information is used to manage your account and ensure the security of your MYR transactions.
When you access the prebet platform, we automatically collect device type, operating system, browser type, IP address, and other technical data. This information is used to improve the mobile experience and detect unauthorised access.
Deposit and withdrawal transaction details in MYR — including payment methods used (TNG eWallet, FPX, or local banks) and transaction history — are retained for legal compliance and financial verification purposes.
We record in-platform activity such as games played, access frequency, session duration, and user preferences. This data helps us understand usage patterns and improve the services we offer to Malaysian users.
How We Use Your Information
Information collected by prebet is used for limited and specific purposes only. We do not use your data for any other purpose without your prior consent.
- Managing and verifying Malaysian user accounts
- Securely processes MYR deposits and withdrawals
- Detecting and preventing fraud or unauthorised access
- Improving mobile experience and platform performance
- Complying with Malaysian legal and regulatory requirements
- Contacting users regarding account issues or support
- Analysing usage patterns for platform improvements
Cookies & Activity Tracking
The prebet platform uses cookies to enhance your experience and keep core platform functions running smoothly. Cookies are small files stored on your device when you browse the platform.
We use three types of cookies:
Required for login functionality, session management, and security. These cannot be disabled as they are critical to platform operation.
Collects information on how users interact with the platform to help us improve the speed and responsiveness of the mobile interface.
Saves your language preferences and display settings so you do not have to reconfigure them each time you access the prebet platform.
You can manage your cookie settings through your browser. However, disabling essential cookies may affect login functionality and account security.
Data Storage & Third-Party Sharing
Security & Retention Period
All prebet user data is stored on servers protected with industry-standard encryption. Access to user data is restricted to personnel who require it for legitimate operational purposes only.
Active account data is retained for the duration the account remains active. Once an account is closed, data is kept for the minimum period required under Malaysian law before being permanently deleted from our systems.
Information Sharing
Prebet does not sell, rent, or share users' personal information with third parties for marketing purposes. Information is only shared in the following limited circumstances:
- The payment service provider that processes your MYR transactions
- Licensed game software providers that operate specific tables or slots
- Malaysian authorities or regulatory bodies where required by law
- Fraud or security investigation processes where required
User Rights & How to Contact Us
As a registered prebet user, you have the following rights regarding your personal data. To exercise any of these rights, please contact our support team via the email address listed below.
You have the right to request a copy of the personal information we hold about you.
You may request corrections to any inaccurate or incomplete information in your account.
You may request deletion of your personal data, subject to applicable legal requirements.
You may object to the processing of your data for purposes beyond what is required for account operation.
For any enquiries regarding this privacy policy or to exercise your rights, please contact the prebet support team via email: [email protected]. More details are available on our FAQ us.
Changes to This Policy
Prebet reserves the right to update this privacy policy at any time. Any changes will be published on this page with a new effective date. Continued use of the platform after changes are published constitutes acceptance of the updated policy. Check this page periodically to stay informed about how we protect your privacy.
Questions About Your Data Privacy?
If you have any questions about how prebet handles your data, or wish to exercise your privacy rights, contact our support team or visit the FAQ page.